Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Exchange Policy

This is a place to describe your Return and Refund Policy to buyers.

Returns & Exchanges

If you have any questions or issues about your order, please contact us immediately with your

order concerns. We want our customers to be completely satisfied with every purchase, and we

will do our best to resolve the situation if your order is lost, damaged, or unsatisfactory

in any way.

All returns and exchanges must be requests no later than 14 days after delivery. Returned

items must be shipped back in their original packing and within 30 days of delivery.

The following items can't be returned or exchanged:

Custom or commission pieces are non-refundable even if your cancel your order. Because of the

nature of these items, unless they arrive damaged or defective, we can't accept returns or

refunds for custom or commission works. If you have requested a commissioned or customized

piece or series, you will be contacted to discuss the order and installation details. A

non-refundable 50% deposit is required for ALL commission and custom orders, the remainder

due before shipping or installation. (Additional charges may apply for installation

fees.

Shipping Policies

Shipping is through USPS / USP / FEDEX. Please inform us if you require a special shipping

carrier and we will do our best to accommodate you. You will receive a tracking number when

your order ships to you.

For all custom or commission orders please allow 4-6 weeks for delivery. You will be informed

at time of order the estimated production schedule and arrival of your items.

Note for international buyers- please be aware that shipping costs do not cover any custom

taxes that your country may apply.

Seachelle Pottery and Design

Seachelle Pottery and Design

Terms and Conditions

Return and Exchange Policy

Seachelle Pottery and Design

Terms and Conditions

Return and Exchange Policy

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